CVE entry · CVE-2024-57728
CVE-2024-57728: SimpleHelp Path Traversal Vulnerability
SimpleHelp contains a path traversal vulnerability that allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
- Actively exploited: added to CISA’s KEV catalog on April 24, 2026.
- Used by ransomware, according to CISA.
- Remediation deadline for US federal agencies: May 8, 2026.
Description from CISA’s KEV catalog.
What to do
- Check whether your estate includes SimpleHelp SimpleHelp, including internet-facing devices.
- Apply the vendor’s patch or mitigations (references below). Failing that, isolate the product or stop using it, as CISA requires of US federal agencies.
- An exploited vulnerability has often been used before it was fixed: look for signs of compromise, especially on internet-facing devices.