CVE entry · CVE-2024-57726
CVE-2024-57726: SimpleHelp Missing Authorization Vulnerability
SimpleHelp contains a missing authorization vulnerability that could allow low-privileged technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
- Actively exploited: added to CISA’s KEV catalog on April 24, 2026.
- Used by ransomware, according to CISA.
- Remediation deadline for US federal agencies: May 8, 2026.
Description from CISA’s KEV catalog.
What to do
- Check whether your estate includes SimpleHelp SimpleHelp, including internet-facing devices.
- Apply the vendor’s patch or mitigations (references below). Failing that, isolate the product or stop using it, as CISA requires of US federal agencies.
- An exploited vulnerability has often been used before it was fixed: look for signs of compromise, especially on internet-facing devices.